Meineke Customer Reviews

I work for childrens hospital here in columbus and I found a flat tire from me running over a nail. I live 20 minutes from work and was able to take back roads to this meineke at 6:00pm. The manager Mike Barth was kind enough to patch/plug the hole in my tire, even though they had a the rest of the day booked and only one technician working. And he did it very quickly with no charge. Now, I'm sure this doesn't normally happen, atleast not to me and I wanted to say thank you to him again and to Meineke for hiring good and compassionate people like Mike!

I just wanted to commend the staff at Meineke in Waukegan Illinois. My Jeep was running very loud and backfiring on me. I brought her in on Friday for service to see what the guys at Meineke could do. They found that I had an exhaust manifold that was cracked in three places. The worker, Tasleen (I think that is the spelling) offered to keep my Jeep locked up in the shop over the weekend for me while they figured out about getting the part ordered. Then he called me first thing Monday morning to let me know what was wrong and what the price was going to be. I then called around a found a price that was cheaper. I called Tasleen and told him of the situation, and how I wanted to give him the business for all of the help he has given me. He was very polite and very patient with me. He fully checked it out, called me back, and said that my business was important to him, and that he would match the other price. The part was overnighted in, and the staff did a beautiful job putting her back together. She honestly runs better now than she did when I first got her in 1999. When I went to pick her up, Ali (again not sure on the spelling) went through all of the information with me, and then showed me the old manifold so that I could see what the problem was with the old one. If every business ran with the same customer service and politeness that this store did, the world would be a happier place. I have told everyone I know of the treatment I received and have recommended this Meineke for their future service as well. Thank you very much, and please pass on my thanks to the staff in Waukegan Illinois as well.

I had just recently moved to orange county and didnt know (or trust)any local auto repair shops. When I needed my muffler (I thought, it ended up being a pipe to cat converter) repaired I went to shop #481 in Harriman. They gave me a ride home so I could get my wifes car to go to work and helped me pick my car up as well - that was my 1st time at this shop. The 2nd time I needed some repairs I went back with my car (and 3year old son) to get my repairs. They have cable TV in the waiting room - this was great for my son to watch cartoons while we waited. As no fault to the repair tech the new muffler they installed was defective and I returned on 1/3/04. When I went back on 1/3/04 I was in and out in less than 1/2 hour. Thats great service!!! I will be a repeat customer for other repairs.

I am very pleased with the service I have received today (at the West Seneca Meineke). After shopping around and getting estimates, I found Meineke to be the most economical choice for replacing my catalytic converter. While the other places tried to talk me into an entirely new exhaust system, Meineke was the only one who told me exactly what I needed to be replaced - nothing more, nothing less. My car was serviced immediately at the time of my appointment, and the staff was friendly and courteous. I'd like to thank them for taking the stress out of my latest car repair.

I want to thank the manager Angelo for the great customer service that I received. I actually waited for this shop to open in our neighborhood to get some choice. I am glad it is there.

After taking my vehicle to a Ford/Mercury dealer and being quoted nearly $200.00 and three hours of labor time to fix a broken brake line, I was disgusted with the expense this dealer quoted me in respect to what seemed to be such a simple problem. Needless to say, they didn't service my vehicle. Driving past a few minutes later, I decided to give the guys at Meineke a chance. This was the first opportunity I gave Meineke to service my vehicle, but it certainly won't be the last. The staff was friendly, the shop was comfortable and convenient, and 45 minutes later, I was back on the road with the problem with my brake line fixed. The total bill was about $60.00, and you can imagine how shocked I was about that after hearing what I heard from my dealer. In my industry, as is true in most, the customer relationship determines your company's success. This location's staff not only impressed me with their candid professionalism, but became a place I'd be proud to return to, and furthermore, refer others to for auto service. To the folks at the Dubuque Meineke, thank you. There's a difference between doing a job and earning a customer, and when it's necessary, I look forward to giving you my business again.

On a beautiful Saturday morning the big pipe on my car came apart just as my friend and I set off for a day of fun. Your people on Rt 1 were so great, they got me fixed up and out on the road in no time flat. What could have ruined our day turned out to be a minor problem. Thank you so much.

Recently my wife's car began to make a noise as if the muffler had a hole in it. I took it to my usual repair person which is Steve Bass Tire Company and he said lets run it down to Meineke. We left it there and they said they would give us a call when it was ready. Less than a half hour later, they called and said it was ready. I could not believe that they repaird or put a new muffler on in that period of time. I had my check book out as I walked in ready for the bad news and very skeptical that it had been repaired in that length of time. The manager said I was ready to go and that there was no charge. It seems that my wife had backed into something and pushed the tail pipe into the muffler slightly. Your guys pulled it out and it was fixed! I am afull time professional photographer. Far from a mechanic so I appreciate what they did for me. They could have easily taken advantage of the situation. I will highly recomend your service to anyone. Yourmanager and workers at that location provided professional service both in the repair bay and the office. I tried to get them to give me a fake bill of $200.00 so I could collect it from my wife. (Hey, after 35 years of marriage and 5 children, you use any angle you can to get a little fishing money!) They all laughed and said that they would like to help but they couldn't. Thanking you again for the great service and wishing you continued success.